Materials characterization company Malvern Instruments has established Malvern Instruments Canada, a new direct entity that will support Malvern’s expanding customer base in Canada. The move reflects Malvern’s continuing drive to support its customers in the most cost-efficient and timely way, and follows many years of successful cooperation in Canada with Spectra Research Company (Mississauga, ONT).
“Establishing direct operations through Malvern Instruments Canada is an exciting development," said Brian Dutko, President of Malvern Instruments Inc. (Westborough, MA, USA). "Malvern's business in North America is enjoying rapid growth and the Canadian market has always been very important to us. This additional investment in people and resources will enable us to provide the highest level of support and response that Malvern customers across the globe have come to expect.”
“Our customers in Canada have always benefitted greatly from having access to Malvern's web-based learning opportunities, and also our webinar program which has been running since 2001, and have become comfortable working directly with Malvern’s technical teams,” continued Brian Dutko. “The new organization offers many new benefits including support and training delivered directly by Malvern, and a more streamlined procurement process for purchasing consumables and accessories.”
Source: Malvern Instruments